Our Model of Support
Our Model of Care:
It’s Not What We Say, It’s How We Do It
At Standshill Supported Living, care isn’t just a checklist — it’s a genuine commitment. We don’t simply talk about person-centred care; we live it every day through our therapeutic approach, inclusive culture, and focus on meaningful outcomes.
Led by our Registered Manager, Gerry, we embed a trauma-informed and therapeutic perspective into everything we do. Every decision — from how we recruit our team to how we plan daily routines — is shaped by compassion, respect, and a deep understanding of the person behind the need.
Our goal is simple: to create an environment where people feel safe, empowered, and supported to live life on their own terms.
Our Model of Care:
From Values to Outcomes
Stage One: Our Values (Foundation)
- Compassion – Seeing the person, not just the need.
- Respect – Valuing individuality and choices.
- Inclusion – Building a culture where everyone belongs.
Stage Two: Our Approach (How We Work)
- Trauma-Informed Practice – Understanding & responding to past experiences.
- Therapeutic Support – Embedding recovery-focused methods in daily life.
- Person-Centred Planning – Tailoring every plan to individual goals & strengths.
Stage Three: Our Delivery (What We Do)
- Safe, high-quality supported living environments.
- Staff trained in therapeutic and inclusive practice.
- Collaborative work with health teams, housing, and families.
Stage Three: Our Outcomes (The Impact)
- Greater independence and life skills.
- Improved emotional wellbeing.
- Stronger community connections.
- Long-term placement stability.
Therapeutic,
Trauma-Informed Practice
We work with people who’ve often faced layers of adversity. So, we create a space where they can rebuild safely. Our team is trained in models like PACE and the Recovery Star, helping us respond to behaviour through curiosity, not control — and always with empathy.
We follow national guidance and CQC expectations around:
- Kind and compassionate care
- Respecting and involving people
- Supporting autonomy and decision-making under the Mental Capacity Act
- Working in a safe and well-led culture
Our Mission
Working Together:
TLPA, Education & Employment
At Standshill Supported Living, we believe in integrated, community-based care — where people are supported to grow beyond the service and into a life filled with opportunity.
We work in partnership with:
TLPA and local organisations to develop workplace skills and create volunteering opportunities.
Colleges and training providers to support personalised education and training pathways.
Employers to open up real routes into paid work and apprenticeships.
Our support is always:
- Outcome-focused: Measuring success by progress & achievement
- Tailored: Shaped around each person’s strengths, ambitions, and potential.
- Co-produced: Developed with the individual and their circle of support to ensure it’s meaningful and effective.
Get in touch
with an expert.
Let’s Work Together to Support Independence at Home